Buyer Governance
Importer Onboarding Checklist
Use this checklist before first order placement to reduce avoidable delays, scope drift and documentation disputes in cross-border sourcing.
Pre-Order Control Checklist
- Supplier identity and registration verification (IEC, APEDA, FSSAI as applicable).
- Product and grade specification lock before commercial finalization.
- Packaging and labelling confirmation for destination market requirements.
- Incoterm clarity (FOB/CFR/CIF), freight basis and delivery responsibility map.
- Documentation list alignment before dispatch (invoice, packing list, COO, and applicable certificates).
- Pre-shipment communication protocol: who confirms lot, timeline and dispatch evidence.
Pair this with the Buyer Proof Center and export risk-control framework for stage-wise execution.
What good looks like at each step
Ticking an item is not enough. For each one, this is the evidence that shows it is actually done.
- Supplier identity and registrations
- You can look up each registration number yourself and match the name and address to the exporter's invoice. A scan sent by email is not independent proof. See our verified credentials page for how this can be checked.
- Specification lock
- The product form, grade and measurable limits are written in the quotation or order confirmation, and a sample has been approved against them.
- Packaging and labelling
- The pack size, bag type and label content are agreed in writing, and your broker has confirmed that the label meets the destination rules.
- Incoterm and responsibility
- The quote states the Incoterm and a named port, and says who pays freight, insurance and destination charges.
- Documentation alignment
- You have a list of documents with a named person responsible for each one, and your broker has said the list is enough for clearance.
- Pre-shipment communication
- You know who will confirm the lot, when you will receive dispatch evidence and who to contact if the date moves.
Signs you should pause before a first order
- Registrations that cannot be checked
- If a supplier will not give numbers you can verify, or the details do not match, stop until this is resolved.
- Prices far below every other quote
- A price well under the market usually means a lower grade, a different Incoterm or costs added later. Ask what is different.
- Pressure to pay before a specification is agreed
- A genuine supplier can wait for the specification and documents to be settled before payment.
- Vague answers about testing and documents
- If a question about test reports or certificates gets a general reply, ask again in writing.
Want this checklist applied to your RFQ?
Share your destination and product requirement — we will structure the quote around this sequence.